Cell Care has successfully released several cord blood samples for use. All of the cord blood units released to clients have been viable for use in treatments – the ultimate validation of our processing and storage methods.
If you need to retrieve your cells, please contact us on 1800 071 075 and ask to speak to our Quality Manager. The Quality Manager will ask you to complete the necessary release authority. Cell Care will liaise with your nominated doctor or laboratory to arrange transportation of the stem cell unit.
Cell Care will not charge you to release the sample; you will only be charged for the transportation costs from our laboratory to wherever you are located in the world. There are no fees or charges for retrieving cells for treatment inside Australia.